ASAPA presents

Animethon 2024

August 9 - 11 / 2024 Edmonton Convention Centre Edmonton Alberta Canada
/ Tickets / Autographs / Autograph Users Guide
 



The following details how a patron can gain access to the Guest Autograph System, view the available autograph sessions, and sign up for the lotteries associated with them.

Section 1 - Gaining Access to Guest Autograph System
Section 2 - View Available Autograph Sessions
Section 3 - Joining an Autograph Session’s Lottery
Section 4 - Withdrawing from Autograph Session Lottery
Section 5 - Rejoining an Autograph Session Lottery after Withdrawal

Section 1 - Gaining Access to Guest Autograph System

  1. Go to ASAPA Event Tickets (https://asapa.ca/tickets/autographs) page as shown below
  2. Enter the email address associated with your order along with the order number found in the order confirmation email.
  3. Click on “Request Link(s)”
  4. You will receive an email to the registered email address if the email and order number matches. Use the links in the “Sign Up Links” section to gain access to the autograph lottery. Do not share your personal link to anyone, this link is unique to the named person on the order confirmation.

Section 2 - View Available Autograph Sessions

Each individual ticket holder will have a personalized link to access their own page in the Guest Autograph System. To view available sessions:

  1. Use the “Sign Up Links” associated with the person interested in signing up for autographs. Link can be found in Section 1 of this guide. Once clicked, you will be taken to the lottery signup page.
  2. To see a guest’s specific autograph schedule, click the Choose button and the schedule will appear at the bottom of the page.

Section 3 - Joining an Autograph Session’s Lottery

All sessions listed in the system are all individual independent lotteries. If you want to join lotteries for multiple sessions, you must join each session one by one.

To join a lottery:

  1. Open the guest’s autograph session list (refer to section 2 for details)
  2. Click on Request button on the right hand side for the session you’d like to join
  3. A popup will appear to confirm you wish to join that session. Click OK to confirm you wish to join that session’s lottery.
  4. You will receive a message that indicate your request is recorded:
  5. The page will now also be changed to indicate that you’ve joined the lottery.
  6. You’ll also receive an email that confirms that you’ve entered that session’s lottery.

Section 4 - Withdrawing from Autograph Session Lottery

At any time, you may choose to withdraw from an autograph session’s lottery. Withdrawing only withdraws you from a guest’s specific lottery session. It does not withdraw you from all autograph sessions for that guest. To withdraw:

  1. Open the guest’s autograph session list (refer to section 2 for details)
  2. Click the Cancel button
  3. A popup will appear to confirm you wish to cancel the lottery request. Click OK to confirm you wish to withdraw from that session’s lottery.
  4. You will receive a message that indicate your request is cancelled
  5. The page will now also be changed to indicate that you’ve left the session’s lottery.

Section 5 - Rejoining an Autograph Session Lottery after Withdrawal

If you’ve withdrawn from a session lottery, you may choose to rejoin an autograph session’s lottery up until the close time for that session. To rejoin an autograph session’s lottery after you’ve withdrawn:

  1. Open the guest’s autograph session list (refer to section 2 for details)
  2. Click the Re-request button
  3. A popup will appear to confirm you wish to request a place in the session again. Click OK to confirm you wish to rejoin that session’s lottery.
  4. You will receive a message that indicate your request is re-recorded.
  5. The page will now also be changed to indicate that you’re part of the session’s lottery.